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In service of empowering women through education since 1956

Privacy Policy

1.Introduction

GR IT Helpdesk ("we", "our", or "us") operates the IT Helpdesk Knowledgebase accessible at https://ithelpdesk.psgrkcw.com/knowledgebase.php, which is also available as a mobile application ("App") via Android WebView. This Privacy Policy explains how we collect, use, and protect your information when you access the Knowledgebase through our App.

2.Information We Collect

We do not collect any personally identifiable information from users who access the Knowledgebase through our Android App. However, the following non-personal information may be collected automatically: Device type and operating system,App version and Anonymous usage data (e.g., pages visited, session duration)

3. Use of Information

Improve the performance and content of the App
Ensure a secure and stable user experience
Analyze usage trends and resolve technical issues

4.Cookies and Tracking

The App may display web content from our website, which may use cookies or similar technologies. These are controlled by the website and are subject to the website's policies.
You can manage cookie preferences through your device’s browser settings.

5.Third-Party Services

Our App may contain links to external websites or use third-party tools embedded within the Knowledgebase system. We do not control and are not responsible for the privacy practices of these third parties.
We recommend reviewing the privacy policies of any third-party services you interact with via the App.

6.Data Security

We implement appropriate technical and organizational measures to protect the information processed through our systems. However, no method of electronic transmission or storage is 100% secure.

6.Children's Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us to delete it.

7.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a new “Effective Date” and will be posted within the App or website.

8.Contact Information

For questions or concerns regarding this privacy policy or our data practices, please contact us at [email protected]