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In service of empowering women through education since 1956

Privacy Policy

1.Introduction

This privacy policy outlines how GRG Cafeteria collects, uses, and protects personal information collected through our food order application. We are committed to ensuring the privacy and security of your information.

2.Information Collection

Personal Information: We collect personal information such as names and mobile numbers from guests, students, and staff using our application.
User Credentials: Students and staff may use their own credentials provided by the institution or organization to access the application.

3.Use of Information

Order Processing: Personal information is collected to process food orders placed through the application.
Communication: We may use your contact information to communicate order confirmations, updates, or notifications related to our services.
Internal Use: Any personal information collected is used solely for internal purposes, including order management and customer support.

4.Data Sharing

Third-Party Services: We may share personal information with third-party service providers (e.g., Razorpay) strictly for the purpose of order processing and fulfilment.
Legal Compliance: We may disclose personal information when required by law or in response to legal requests.

5.Data Security

Security Measures: We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Retention: Personal information is retained only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law.

6.User Rights

Access and Updates: Users have the right to access, update, or delete their personal information stored by us. Please contact us at [email protected] for assistance.
Consent Withdrawal: Users can withdraw consent for the processing of their personal information at any time by contacting us.

7.Cookies and Tracking

Cookies: Our application may use cookies or similar technologies to enhance user experience. Users can manage cookie preferences through their browser settings.

8.Policy Updates

Updates: This privacy policy may be updated periodically to reflect changes in our information practices. Users will be notified of any material changes through app notifications or our website.

9.Contact Information

For questions or concerns regarding this privacy policy or our data practices, please contact us at [email protected]